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Property Management

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Reliable and professional property management

Since 1998, Terra has provided full-service property management for residential properties throughout British Columbia, specializing in nonprofit housing and housing co-operatives.

On every property we manage, we maintain a transparent process aimed at supporting safe, healthy and sustainable housing solutions. We take a hands-on, detailed-oriented approach, striving to enhance the communities we serve through efficient operations, sound financial management and forward-thinking maintenance.

We work closely with you to understand your community and residents, and we deliver tailored services that meet your essential day-to-day needs and long-term objectives. While we specialize in service for nonprofit housing societies and housing co-ops, we also have experience managing stratas and rental buildings. Our property management team is supported by the broader Terra family, which includes complementary expertise in asset management, financial planning, construction project management and more.

Terra Property Management provides leasing services for our client’s brand new buildings, for more information, please visit our website at Julia Property Management for more information. 

Meet the Terra Property Management Team

Riitta Gunning

Position: General Manager
Categories: Property Management

As Terra’s general manager, Riitta oversees Terra’s daily operations, including financial functions. Riitta works with Terra’s principals to establish organizational and financial policies, procedures, controls and reporting systems. She works to ensure compliance for all accounting and financial reporting functions. Riitta provides direct management of the construction claims department, ensuring it runs efficiently. She helps solve financial transaction and claims-related issues, track and reconcile budget items, manage funder issues, and liaise with solicitors, funders and clients. She works with client auditors for year-end audits and CRA auditors.

Riitta is also a founding partner of Terra’s property management team. She completed the Real Estate Salesperson and Sub-Mortgage Broker’s course, and the Property Management Pre‑Licensing Course at UBC, becoming a licensed property manager. Previously, Riitta worked in criminal justice and social services.

Riitta Gunning

General Manager

As Terra’s general manager, Riitta oversees Terra’s daily operations, including...

Tony (Yi Chung) Chang

Position: Managing Broker
Categories: Property Management

As Managing Broker for Terra Property Management Tony Chang is responsible for the oversight of all real estate services performed by TPM as required by the Real Estate Act of B.C. Tony’s extensive career in the property management field has led to a solid understand of a real estate brokerages responsibility in financial management, contract administration, ethical corporate conduct and the general protection of the public and consumers best interest.

Tony’s oversight of all licensed staff ensures that TPM operates at the highest level of services for our clients. Licensing includes services being offered in both Rental and Trade.

 

Tony (Yi Chung) Chang

Managing Broker

As Managing Broker for Terra Property Management Tony Chang is...

Gaya Chinni Property Administrator

Gaya Chinni

Position: Senior Property Administrator
Categories: Property Management

Gaya is a passionate and conscientious individual who has experience working in property administration and has a customer focused attitude. As Property Administrator, Gaya works closely with our clients to ensure the smooth delivery of our day-to-day operational services.

Gaya Chinni

Senior Property Administrator

Gaya is a passionate and conscientious individual who has experience...

Susan Marvel Accounting Clerk

Susan Marvel

Position: Accounting Clerk
Categories: Property Management

Susan is a passionate accountant who dedicates herself to providing accurate and timely work to our clients. Having over two decades of property management accounting experience and with a Certificate in Business Administration – Accounting major, Susan is extremely knowledgeable and seasoned in her role as an Accounting Clerk.

Susan Marvel

Accounting Clerk

Susan is a passionate accountant who dedicates herself to providing...

Laurel Silva

Position: Property Administrator
Categories: Property Management

Laurel joined Terra Property Management in 2021, bringing with her a desire to connect with and give back to the community. She graduated from Capilano University with a focus on the non-profit sector and strives to strengthen community programs that support those in need. As a Property Administrator, Laurel utilizes her organization and communication skills to support clients and residents in their needs

Laurel Silva

Property Administrator

Laurel joined Terra Property Management in 2021, bringing with her...

Kattrena Boggeano

Position: Accounting Clerk
Categories: Property Management

Bio to come.

Kattrena Boggeano

Accounting Clerk

Bio to come.

Natalia Fedorova

Position: Property Manager
Categories: Property Management

Natalia is a property manager licensed by BC Financial Services Authority. She has more than 15 years of experience in property management/administration, operations management, guest services and event planning/coordination.  She earned a Bachelor’s Degree of Management and completed the UBC Sauder School Property Management course in May 2022. Natalia speaks 3 languages – Russian, French and English.

Natalia Fedorova

Property Manager

Natalia is a property manager licensed by BC Financial Services...

Holly Konsmo

Position: Property Administrator
Categories: Property Management

Holly joined Terra Property Management in 2023. She is an experienced Property Administrator with a diverse background in property management spanning both market rentals and the non-profit sector. Leveraging a proven track record of optimizing property operations, Holly brings a unique blend of expertise to streamline administrative processes and enhance property value. With insights gained from her previous role as an executive assistant for an entrepreneur, Holly is adept at managing complex tasks, fostering strong tenant relationships, and ensuring seamless property maintenance. Holly’s passion for creating efficient and tenant-friendly environments drives her commitment to excellence in property administration.

Holly Konsmo

Property Administrator

Holly joined Terra Property Management in 2023. She is an...

Normita Tacla

Position: Property Manager & Real Estate Agent
Categories: Property Management

Normita came to TPM with over seven years of experience in Strata Management. Prior to on boarding with TPM, Normita was part of a well- recognized property management firm where she acted as direct support for the owners and the general manager. Normita is a co-op management specialist who is a high functioning, superior manager with high-level capacity for administration and operations. Normita has been with TPM for over 6 years and is a licensed property manager and real estate agent.

Normita Tacla

Property Manager & Real Estate Agent

Normita came to TPM with over seven years of experience...

Julie Wang

Position: Director of Finance
Categories: Property Management

Julie Wang is a seasoned professional accountant with a rich background spanning over 28 years in senior management and financial roles. Originally from China, she obtained her Bachelor of Economics in 1990 before immigrating to Canada with her family in 1999. Driven by her passion for finance, she pursued further education, earning her second bachelor’s degree in B. Commerce from Concordia University in Montreal, Canada, in 2005.

Continuously advancing her expertise, Julie attained her CGA designation in 2008 and later became a CPA in 2015. Throughout her career, Julie has demonstrated her leadership abilities by successfully guiding accounting teams to achieve organizational goals and providing financial expertise to senior management and executive teams across diverse industries including property management, auditing, construction & engineering, oil & gas, and non-profit sectors.

Prior to her arrival at VNHS, Julie was working in two large nonprofit organizations for a decade in the capacity of CFO. Recognizing her passion for excellence and her desire to make a difference, she assumed the Director of Finance/CFO role at VNHS (Vancouver Native Housing Society). Over her almost 6 years at VNHS, Julie contributed significantly to strategic development and management, business planning, budgeting & forecasting, people leadership, and ensuring financial clarity for daily operations and long-term projects. Additionally, she served as a treasurer board member during her tenure at VNHS.

Despite her strong ties to Calgary, Alberta, Julie considers herself a proud Vancouverite, making White Rock her home along with her husband and two adult children who are pursuing their own academic paths. Julie’s commitment to excellence, continuous learning, and dedication to helping others are evident in her professional journey and contributions to the organizations she served.

Julie Wang

Director of Finance

Julie Wang is a seasoned professional accountant with a rich...

Services

Our full-service property management consists of operations, financials and maintenance. We can tailor our offering to your specific needs and objectives.

Resources for residents and owners

Got a question about a building or unit that’s currently managed by Terra? First, have a look at these helpful resources:

Review our frequently asked questions

tips on caring for your home

See our tips on caring for your home

Development management process - prepare for construction

Place a non-urgent maintenance request

Contact Terra Property Management

For life-threatening emergencies, call 911 immediately.

Address

2750 Rupert Street
Vancouver, BC V5M 3T7

General inquiries

Phone: 604 736 8775
Phone toll-free: 1 855 936 8775

Urgent building issues

Phone: 604 736 8775 (M to F 9am to 5pm)

After Hours & Stat Holidays: 604 736 1157

Phone toll-free: 1 855 736 1157
Fax: 604 736 8776
Email: [email protected]